FAQs • Evergreen Park and Recreation, CO • CivicEngage

What are your refund policies?: Unfortunately, we are only able to give refunds for medical or life-altering situations. Please contact the program or facility supervisor to request consideration for any refunds.

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Payments

1. Can I use my credit card to register?: Yes, you may use a credit card to register online for classes and programs.

2. Does the Evergreen Park & Recreation District store my credit card information?: The Evergreen Park & Recreation District (EPRD) uses Active Network as our member management software, and Active Network is in full Payment Card Industry Data Security Standard (PCI DSS) compliance. EPRD does not store any credit card information on our hardware, nor can staff access credit cards unless it's to pay for EPRD programs and activities or to pay for EPRD services.

3. What are your refund policies?: Unfortunately, we are only able to give refunds for medical or life-altering situations. Please contact the program or facility supervisor to request consideration for any refunds.